scaturchio.info
  • Home
  • Resume
Picture

Domenic Scaturchio

Digital Senior Product Manager
Download Resume - PDF Version
Picture
Download Resume - Word Version

Summary

  • Over 20 years of extensive experience in product management and business systems analysis in Online and Mobile Banking, Investing, Mobile Payments and Rewards & Loyalty applications.
  • Driving innovative ideas and developments to the various portfolios to shape their strategy and ensure that foundational capabilities are invested in to develop and maintain a leadership position.
  • Represent the Product Owners and Sponsors to the delivery teams, ensuring that the business requirements being provided accurately reflect the strategy, and provide pointed business guidance through the peer review process.
  • Translating customer "needs" and "wants" into requirements, driving requirements through to delivery through collaboration with design and technology partners
  • Strong documentation skills with experience in product specifications, capturing user journeys, user stories, use cases, solving design problems and defining business rules. 
  • Worked in agile and iterative, as well as, traditional waterfall program/project methodologies.
  • Developed, implemented and documented new requirement methodologies for projects that require a different approach to the traditional style of documentation.
  • People management skills; identifying, recruiting, retaining talent by mentoring and coaching staff.

Highlights

  • Analytical & Critical Thinking Skills
  • Attention to Detail
  • Define Requirements
  • Interpersonal Communication Skills
  • Quality Leadership
  • Research-Oriented
  • Product Design
  • Product Development
  • Product Feature Definition
  • Product Implementation
  • Product Improvements
  • Product Launch
  • ​Product Management
  • Responding to Changing Demands
  • Tech-Savvy
  • Tracking Progress    
  • Translating Feedback into Product Modification
  • ​Understanding Customer Segmentation ​

Professional Experience

@Royal Bank of Canada Logo Picture

​​Royal Bank of Canada, Toronto
​September 2001 - Present
​Senior Manager, Portfolio Manager – Business Financial Services
​
 August 2018 - Present 
  • Responsible for project intake (Triage, Prioritization, Execution and Measurement) for new requests within the Business Financial Services portfolio in collaboration with other stakeholders within the bank
  • Build portfolio overview and provide senior management the oversight of delivery status, financial tracking and issue/risk management
  • Leverage the existing prioritization framework to manage projects within the portfolio aligned to the enterprise and business line goals
  • Coordinate and negotiate priorities between the business units taking into account changing functional needs, resource capacity constraints, risk exposure, and interdependencies that may exist across the enterprise
​
Product Link
  • https://www.rbcroyalbank.com/business

​Senior Manager, Digital Product Manager - Rewards & Loyalty Program
​
 March 2017 - August 2018
  • Consult with business partners to understand current and future business needs requiring multi-platform solutions. 
  • Ensuring consistency of strategy and commitments across all cross-functional teams in this large, complex program.
  • Research and identify industry best practices and trends to increase effectiveness. Acquiring, maintaining and applying a maturing knowledge of the business, its products and processes.
  • Define project scope, goals and overall business requirements for the Rewards & Loyalty strategy. 
​
Product Link
  • https://www.rbcrewards.com

​Senior Manager, Digital Product Manager - MyAdvisor, Royal Mutual Funds

March 2016 - March 2017
  • MyAdvisor platform was developed in RBC’s Innovation Lab in Toronto and with BCG Digital Ventures in Manhattan Beach & Mountain View, California.
  • Requirements lead for an incubation hub to explore and develop viable business models in collaboration with cross functional teams, digital, technology and third-party vendors.
  • Responsible for the product management of the digital assets being leveraged by MyAdvisor and for ensuring these assets are scaled across the organization to achieve broader digital strategies.
  • Developed detailed requirements, feature definitions and implementation plans.
  • Collaborated with team to manage product roadmap, prioritize product backlog and manage releases.
  • Organized and coordinated user acceptance planning and testing to ensure solution aligns to the overall client experience.
Project Description
  • MyAdvisor, is a live video platform that connects clients with advisors in real time. Through the new platform, an advisor can connect digitally with a client to talk about financial objectives and plans. Both can view and manipulate a dynamic dashboard that shows the client’s savings and investment goals; they can then have a real-time discussion of possible actions to achieve those objectives.
  • ​https://www.rbcroyalbank.com/investing/myadvisor.html

Business Solutions Manager - Commercialization and Solution Acceleration

July 2014 - Match 2016
  • Managed team of Business Systems Analysts (BSA) and provided them with guidance and mentoring as required to become independent and drive their respective projects confidently.
  • Developed product plans for new initiatives, engaging functional partners and third party vendors to provide overview of mobile pilot projects and overseeing viable projects to commercialization, such as, the RBC Wallet & RBC eGift.
  • Lead two requirement teams for the RBC Mobile Banking iOS and Android Redesign projects.
Product Link
  • http://www.rbcroyalbank.com/mobile

Business Systems Analyst Specialist - Commercial Channel Technologies, Technology & Operations

July 2013 - July 2014
  • Partner with IT and the Business Unit to research, analyze, assess, and document business and systems needs in order to resolve business challenges by recommending business solutions that meet stakeholder needs for a commercial mobile application.
  • Provided BSA oversight and consistency across all development projects within the Mobile program. Helped to build the capacity and capability of the Mobile BSA team by assisting with identifying, recruiting, and retaining talent, and by mentoring and coaching BSA staff.
Product Link
  • http://www.rbcroyalbank.com/commercial/rbcexpressmobile

​Business Systems Analyst Specialist - Retail Technologies, Technology & Operations

September 2005 - July 2013 ​
  • Led BSA on Online Banking Redesign - Lead team of BSA's to completely redesign the Online Banking program and successfully delivered the new OLB Portal platform.
  • With the introduction of Mobile Banking, lead team of BSA's to document the detailed requirements and support the iPhone, BlackBerry and Android Mobile Banking and Mobile Wallet applications.
  • Developed new requirement documentation standards for the Mobile Banking requirements team.
  • An initiative to launch Mobile Payments capabilities, led BSA on the Mobile Wallet functionality on BlackBerry.
Product Link
  • http://www.rbcroyalbank.com/online

​Business Systems Analyst - Investment Systems, Technology & Operations

September 2001 - September 2005
​
Product Link
  • http://www.rbcroyalbank.com/investing

@Rogers Logo Picture

Rogers Communication, Toronto
August 2000 - September 2001

​​Business Systems Analyst - Digital Media
  • ​Led BSA on ​Quicken.ca and Moneysense.ca

@Royal Bank of Canada Logo Picture
​​Royal Bank of Canada, Toronto
​September 1994 - August 2000
​Business Systems Analyst - Investment Systems, Technology & Operations

October 1997 - August 2000
  • ​ Group Financial Services - BSA on Mutual Fund Investment Systems


​CUSTOMER SERVICE OFFICE - GROUP INVESTMENT FINANCIAL SERVICES 

​September 1994 - October 1997
  • Customer Service Representative for Group Financial Services

Education

Ryerson University
Bachelor of Commerce - Business Management


Humber College
Certificate in Photographic Techniques - Photography

Contact Me

Submit

Download Resume - PDF Version
Picture
Download Resume - Word Version
  • Summary
  • Highlights
  • Experience
  • Education
  • Contact Me
Powered by Create your own unique website with customizable templates.
  • Home
  • Resume